Terms of Use

1. General
   1. These terms of use govern your use of the website of Healthslips.com.au Pty Ltd ACN 667 024 240 (Healthslips) at www.healthslips.com.au (Website).
   2. The Website is operated by Healthslips and provides users with the services of Healthslips in providing information about private health insurance.
   3. You are only authorised to access or use the Website if you accept and agree to these terms. Your continued use of the Website is acceptance of, and agreement to be bound by, these terms and any amendments. Healthslips has the right to exclude any users from accessing the Website if they are found to be in breach of these terms.
   4. Healthslips may amend these terms from time to time, and any amended terms will be effective on publication to the Website.
2. Information on the Website
   1. Healthslips will use reasonable endeavours to ensure the accuracy and completeness of the information on or obtained through the Website, and of any results obtained through the Healthslips Calculator. However, Healthslips does not accept responsibility and is not liable for erroneous results. 
   2. You acknowledge and agree that information on the Website and results obtained through them are made available on the understanding and condition that:
      1. Healthslips provides, amongst other information, a Calculator that provides ranked results of health insurance products; 
      2. Healthslips is not providing professional advice; 
      3. Healthslips does not guarantee that a consumer will be offered a certain price by an insurer; 
      4. results obtained through the Healthslips Calculator or other Website documents or tools will be affected by the accuracy of the data provided by you; and
      5. the Healthslips Calculator or other Website documents or tools utilise underlying data that Healthslips sources from third parties, and the accuracy or otherwise of such underlying data is beyond the control of Healthslips. 
   3. If you intend to rely on any information on the Website or results obtained through it, before relying on any such information or results you must carefully evaluate the accuracy, completeness and relevance of the information or results for your purposes. You must exercise your own skill, care and judgement with respect to use of any material on the Website and should obtain appropriate professional advice relevant to your particular circumstances.
3. Your responsibilities 
   1. In using the Website, you must not:
      1. engage in or encourage a criminal offence;
      2. breach any applicable law or infringe the rights of any third party;
      3. impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
      4. disseminate any harmful content of any kind, including without limitation: viruses, Trojan horses, worms, time bombs, zombies, bots or any other computer programming routines that may damage, spy-on, interfere with, intercept or expropriate any system, programme, data or personal information held by us;
      5. inhibit any other person from using the Website;
      6. interfere with or disrupt the security of the Website or Healthslips’ servers; or
      7. attempt or permit any other person to do any of the above acts.
   2. If you become aware of misuse of the Website by any person, any errors in the content on the Website, or if you have any difficulty in accessing or using the Website, or any questions about these terms, please contact Healthslips by email at contact@healthslips.com.au.
4. Copyright and trade marks 
   1. Material contained on the Website may be protected by intellectual property laws. Unless otherwise indicated, or it is otherwise clear from the circumstances, Healthslips owns or controls the copyright and other intellectual property in the content and design of the Website, and in any document or tool that can be downloaded or accessed from the Website, and may enforce its rights without further notice.
   2. Other than saving an unaltered electronic copy or printing for personal reference or for use within your organisation, you cannot copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, sell or reproduce any content on the Website in whole or part without the express written approval of Healthslips.
   3. You may not use any content on the Website to establish, maintain, or provide, or assist in establishing, maintaining or providing your own publications, whether on a Website or otherwise. In particular, you may not sell access to any material for any commercial benefit anywhere in the world or otherwise including adapting, appropriating or copying any part.
   4. Healthslips retains all right, title, and interest in and to the Website, and nothing in these terms operates to transfer any intellectual property rights to you or authorise you to exercise any intellectual property right other than as expressly permitted under these terms.
   5. If you wish to reproduce any text or images from the Website you must contact Healthslips for consent, which may be withheld in the Healthslips’ absolute discretion.
5. Links

The Website may contain links to other websites that are external to Healthslips. Healthslips has no direct control over the content or operation of the linked websites and is not responsible for such content or operation. Inclusion of any linked website on the Website does not imply approval or endorsement of the linked website by Healthslips.

6. Cookies

The Website uses “cookie” technology to assist in identifying registered users and delivering contents specific to your interest. If you do not wish information to be gathered on a cookie you should disable the acceptance of cookies by your web browser.

7. Privacy 

Healthslips respects the privacy of individuals. Healthslips will deal with personal information collected via the Website for the purposes disclosed on the Website and in accordance with its privacy policy at https://www.healthslips.com.au/about-us/privacy-policy.

8. Access to Website
   1. Although Healthslips takes care to ensure otherwise, Healthslips does not guarantee that:
      1. you will be able to access the Website at all times;
      2. your access will be uninterrupted or secure; or
      3. the Website and servers are free of viruses and bugs.

9. Liability and indemnity
   1. To the extent permitted by law, the liability of Healthslips, its officers, employees and agents in respect of the supply of services under these terms, in respect of negligence, or by virtue of statutory rights or remedies including consumer guarantees, is limited to the resupply of these services.
   2. To the extent permitted by law, in no event will Healthslips, its officers, employees or agents, be liable to you or any third party (whether in contract, tort or otherwise) for any special, indirect or consequential loss or loss of profit (whether special, indirect or consequential or not), or from your use of the Website, or your reliance on any information on the Website or results obtained through the Website, or in any document or tool that can be downloaded or accessed from the Website, or any technical failures, delays in operation or transmission or malfunctions in equipment or software. 
   3. To the extent permitted by law, Healthslips’ liability in respect of consumer guarantees for its services is limited to either supplying the services again or paying the cost of having the services supplied again.
   4. Except for terms that cannot be excluded by law, all terms other than those expressly contained in these terms are excluded.
   5. You indemnify Healthslips, its officers, employees and agents (Indemnitees) against all liabilities, losses, damages, costs and expenses (including all legal costs, whether incurred or awarded) suffered or incurred by the Indemnitees in relation to any breach by you of your obligations under these terms.
10. Disputes
    1. In the event of any dispute arising from your use of the Website or these terms (Dispute), you must first give Healthslips written notice of the Dispute setting out the details of your concerns. Within 30 days of receiving your notice, Healthslips will use reasonable efforts to attempt to respond to you and resolve the Dispute.
    2. If you are not satisfied with Healthslips’ response after that 30-day period and you still require resolution of the Dispute, you agree you must submit and participate in mediation of the Dispute in accordance with and subject to the Resolution Institute’s Mediation Rules. The mediation is to be conducted by a mediator appointed by agreement of the parties or, failing agreement, by a mediator appointed by the Resolution Institute.
    3. A party may not commence proceedings in respect of a Dispute unless the Dispute is not settled within seven days after the mediation has taken place or such other time as the parties agree in writing.
11. Exclusions 

Except for statutory guarantees and implied warranties that cannot by law be excluded, all such guarantees and warranties are excluded.

12. Invalidity

If any provision of these terms is prohibited, invalid or unenforceable in any jurisdiction in which the Website is used, that provision will, in that jurisdiction, be ineffective to the extent of the prohibition, invalidity or enforceability without invalidating the remaining provisions of these terms.

13. Governing law and jurisdiction
    1. These terms of use are governed by and must be construed in accordance with the laws of New South Wales. 
    2. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of New South Wales and all courts that have jurisdiction to hear appeals from those courts and waives any right to object to proceedings being brought in those courts for any reason.

For any questions and notices, please contact us at:

Healthslips.com.au Pty Ltd
ACN 667 024 240
Suite 3905
264 George Street
Sydney, NSW 2000
Tel: +61 2 9262 6822
Email: contact@healthslips.com.au 

Last updated: 11th November 2024