What are insurer promotions and how do they affect my price?  

Health insurer promotions include discounts, services, waivers, gifts or other offers that may be used by health insurers to appeal to new customers or incentivise existing customers.  

There are 2 types of insurer promotions which may reduce the price you finally pay for your policy. These include:  

For new customers: up to the equivalent of 12% of the first year premium. This can include discounts, services, waivers and gifts. 

For new and existing customers: up to the equivalent of 12% per year of premiums on an ongoing basis, offered to customers who meet certain conditions, including: 

• Meeting the insurer’s payment preferences, including prepaying at least 3 months in advance, paying by payroll deduction or paying by pre-arranged automatic transfer from a bank account or other financial institution 

• Agreeing to communicate with the insurer via electronic means 

• Belonging to a contribution group, meaning a group of members approved under the relevant insurer’s rules, such as a workplace, but could be any group of members as defined by the insurer. 

Insurer promotions depend on the policy and insurer, and are not always available.