The government has announced it will investigate health insurers for using a loophole to raise their prices. In December last year, Minister of Health Mark Butler warned health insurers to stop ‘phoenixing’ policies after a Commonwealth Ombudsman report brought the practice to light. By law, health insurers can only raise prices once a year, but...
Most Australians will pay more for health insurance next week due to a reduction in a rebate designed to make health cover cheaper. Cuts to the Private Health Insurance Rebate take effect on April 1 at the same time as most policies are increasing in price by an average of 3.7% – which adds up...
Out-of-pocket payments for Private Health Insurance claims continue to rise, putting more pressure on Australian households during the cost-of-living crisis. New data from Australian Prudential Regulation Authority (APRA), which regulates the health insurance industry, found a 7% increase in Gaps paid for Hospital Cover claims for the quarter finishing December 2024, compared with the same...
Health insurance will increase by an average of 3.7% in April – the highest premium increase since 2018. Every year health insurers are allowed to raise their premiums only once. This year, Minister of Health Mark Butler rejected insurers’ proposed increases (reportedly up to 6%) at least twice before agreeing on an average premium increase...
Australian private health insurers have been criticised for using a loophole to raise the prices of Gold Cover policies. This week the Commonwealth Ombudsman found evidence some insurers have been raising prices through ‘product phoenixing’ – closing existing policies to new customers, and creating almost identical policies at a higher price. As a result, new...
Australians with Private Health Insurance are paying higher out-of-pocket payments for hospital treatment than a year ago, new data shows. The latest statistics from Australian Prudential Regulation Authority (APRA), which regulates the health insurance industry, show out-of-pocket fees for private hospital treatment increased by 8% in the 12 months from October 2023 to September 2024....
If you’ve used health insurance to pay for surgery in a private hospital or clinic, check your bill to make sure you haven’t been charged a Gap incorrectly. That’s the advice from Private Healthcare Australia, the peak body for the health insurance industry, after allegations that some specialists (including surgeons and anaesthetists) have been ‘double...
A ‘health tax’ passed by NSW government last week means NSW residents could face higher premiums for health insurance in 2025. The new legislation means the state government can increase its existing tax on private health insurance if insurers do not agree to pay a higher ‘bed rate’ of $892 for private patients in public...
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Yes. Health insurance policies, premiums and insurer promotions are regulated by the government. Read about how the government regulates private health insurers.
About making a complaint If you have a concern about a medical practitioner or other healthcare professional, you can make a complaint. You can make a complaint about: Be clear about what you would like to happen: In Australia, the best organisation to contact to make a complaint depends on where you live. This is...
When you are being treated in the Australian Health System, you have rights. Australian Charter of Healthcare Rights The Australian Commission on Safety and Quality in Health Care has developed an Australian Charter of Healthcare Rights that outlines your rights as a patient. The Charter applies to everyone, wherever they receive healthcare in Australia, including:...
The Australian Health Practitioner Regulation Agency (Ahpra) is the organisation responsible for the National Registration and Accreditation Scheme across Australia. It works with the 15 National Boards to regulate Australia’s registered health practitioners and protect the public. It ensures the community can rely on a safe health workforce registered under the National Registration and Accreditation...
The National Registration and Accreditation Scheme (NRAS) regulates 16 health professions, including doctors. It registers all regulated health professionals, including medical practitioners, against consistent, high-quality, national professional standards. The Australian Health Practitioner Regulation Agency (Ahpra) supports 15 National Boards to run the National Registration and Accreditation Scheme (NRAS). The NRAS objectives are to: The National...
About allied health professionals Allied health professionals are health professionals that are not: They work with you to identify and assess your health concerns. They also provide treatment and help your recovery. More specifically, they can help you take care of both your physical and mental health with these types of services: They are university...
A registered nurse (RN) looks after people of all ages in a wide range of settings. They promote health, prevent illness and care for ill, disabled and dying people. An RN works with patients and clients in a: They play a crucial role in a healthcare team. They can assess people with acute, chronic and...
In Australia, medical practitioners are organised into specialist medical colleges. These are member-based training organisations that cover a particular specialty. The colleges have official status and a licence to uphold medical standards in their areas of medicine. The colleges are responsible for: To practise as a medical specialist, you must be a member of one...