Navy Health is a private health insurer that operates as a restricted health fund.
Established in 1955, Navy Health was set up for family members of people serving in the Royal Australian Navy.
Today, it operates as an independent private health insurer offering health insurance to the broader Australian Defence Force (ADF) community.
You can join Navy Health if you are a:
You may also be able to join Navy Health if you are a partner, child, grandchild, parent or sibling of anyone listed above or someone who was a member of Navy Health on 12 October 2007.
Once you join Navy Health, you are entitled to lifetime eligibility.
Navy Health offers:
Navy Health includes comprehensive Ambulance Cover with:
This includes ambulance service transport by land, sea or air.
Yes. Navy Health provides corporate policies to certain organisations. Search your organisation’s website or intranet to find out whether a corporate health insurance policy is available to you, and what conditions apply.
Yes. Navy Health is a not-for-profit health insurer.
Yes. Navy Health operates in all Australian states and territories.
Benchmarks | Navy Health | Industry average |
Member retention for Hospital Cover | 91.2% | 86.9% |
% hospital-related charges covered | 89.8% | 89.9% |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
Yes. Navy Health has agreements with a number of private hospitals that allow it to provide services to its members at low cost or with no out-of-pocket costs:
Location | Number of private Agreement Hospitals | Industry maximum |
ACT | 5 | 6 |
NSW | 97 | 98 |
NT | 2 | 2 |
QLD | 51 | 60 |
SA | 20 | 23 |
TAS | 5 | 9 |
VIC | 72 | 76 |
WA | 22 | 24 |
Navy Health also has agreements with a number of day hospitals so it can provide services at low cost or no out-of-pocket costs:
Location | Number of day Agreement Hospitals | Industry maximum |
ACT | 8 | 9 |
NSW | 87 | 103 |
NT | 1 | 2 |
QLD | 48 | 57 |
SA | 25 | 30 |
TAS | 6 | 8 |
VIC | 67 | 79 |
WA | 19 | 24 |
Source: Navy Health: performance
Benchmark | Navy Health | Industry average |
% Extras Cover charges covered | 48.3% | 51.1% |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
Benchmarks | Navy Health | Industry average |
Market share | 0.4% | – |
% services with no gap | 90.0% | 88.3% |
% services with no gap or where known gap payment made | 97.6% | 97.2% |
Market share of complaints to the PHIO | 0.2% | 3.1% |
% complaints investigated by the PHIO | 0.5% | 3.1% |
Benefits as a % of contributions | 83.4% | 80.5% |
Management expenses as a % of contribution income | 10.4% | 13.1% |
Management expenses per average policy | $469 | $592 |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
Yes. Navy Health is a member of the Members Health Fund Alliance, an alliance of not-for-profit, member-owned, regional or community-based health insurers.
Yes. Navy Health allows you to make a claim online for all services except pharmacy, orthodontic, medically prescribed appliances and ambulance. Use the member portal or the Navy Health mobile app.
Phone:
Website:
https://navyhealth.com.au/why-navy-health/
Email:
Address:
601 Canterbury Road
SURREY HILLS VIC 3127
Postal address:
PO Box 172
BOX HILL VIC 3128
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