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Explore Overview
Reviewed and updated 3 April 2024

What is Frank?

Frank is a brand that sells private health insurance online.


Is Frank a registered health insurer?

No. Frank is not a registered insurer.

Instead, GMHBA (a registered insurer) created the Frank brand to sell its health insurance policies online.


Who can join Frank?

As GMHBA is an open insurer, anyone can join Frank.


What products does Frank offer?

Frank offers:


Does Frank offer Ambulance Cover?

Yes. In all states and territories except Queensland and Tasmania, Frank offers emergency Ambulance Cover with Hospital Cover.

If you live in Victoria, South Australia and Northern Territory and take out an Extras Cover policy, Frank may help pay for a percentage of an ambulance subscription depending on the level of Extras Cover you take out.

If you live in Queensland or Tasmania, you are covered by state government ambulance services.


Does Frank let me claim online or via an app?

Yes. Frank allows you to make a claim online.


How to contact Frank?

Phone:

1300 423 041

Website:

https://www.frankhealthinsurance.com.au

Email:

Via online form

Address:

GMHBA
Level 3
60 Moorabool Street
GEELONG VIC 3220

Postal address:

Frank Health Insurance
Reply Paid 69
GEELONG VIC 3220


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