The Reserve Bank Health Society (RBHS) is a private health insurer that operates as a restricted health fund.
Established in 1959, the Reserve Bank Health Society provides health insurance for current and former employees of the Reserve Bank of Australia and Note Printing Australia. Peoplecare, another not-for-profit insurer, manages the fund.
The Reserve Bank Health Society has just over 2,500 members.
You can join the Reserve Bank Health Society if you are a:
Reserve Bank Health Society offers:
Every member of the Reserve Bank Health Society has 100% Ambulance Cover, which includes:
Yes. The Reserve Bank Health Society is a not-for-profit health insurer.
Yes. Reserve Bank Health Society operates in all Australian states and territories.
Benchmarks | RBHS | Industry average |
Member retention for Hospital Cover | 91.3% | 86.9% |
% hospital-related charges covered | 92.4% | 89.9% |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
Yes. The Reserve Bank Health Society has agreements with a number of private hospitals that allow it to provide services to its members at low cost or with no out-of-pocket costs:
Location | Number of private Agreement Hospitals | Industry maximum |
ACT | 5 | 6 |
NSW | 97 | 98 |
NT | 2 | 2 |
QLD | 51 | 60 |
SA | 20 | 23 |
TAS | 5 | 9 |
VIC | 74 | 76 |
WA | 22 | 24 |
The Reserve Bank Health Society also has agreements with a number of day hospitals so it can provide services at low cost or with no out-of-pocket costs:
Location | Number of day Agreement Hospitals | Industry maximum |
ACT | 8 | 9 |
NSW | 87 | 103 |
NT | 1 | 2 |
QLD | 48 | 57 |
SA | 25 | 30 |
TAS | 6 | 8 |
VIC | 67 | 79 |
WA | 19 | 24 |
Source: RBHS: performance
Benchmark | RBHS | Industry average |
% Extras Cover charges covered | 69.6% | 51.1% |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
Benchmarks | RBHS | Industry average |
Market share | <0.1% | – |
% services with no gap | 90.3% | 88.3% |
% services with no gap or where known gap payment made | 97.4% | 97.2% |
Market share of complaints to the PHIO | 0.0% | 3.1% |
% complaints investigated by the PHIO | 0.5% | 3.1% |
Benefits as a % of contributions | 74.9% | 80.5% |
Management expenses as a % of contribution income | 15.5% | 13.1% |
Management expenses per average policy | $1,202 | $592 |
Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2023
The Reserve Bank Health Society is a member of the Members Health Fund Alliance, an alliance of not-for-profit, member-owned, regional or community-based health insurers.
Yes. Reserve Bank Health Society allows you to make a claim online using the RBHS app.
Phone:
1800 027 299
Website:
Email:
Address:
2-12 Young Street
WOLLONGONG NSW 2500
Postal address:
Locked Bag 23
WOLLONGONG NSW 2500
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