Contact your insurer and try to resolve the problem with your insurer directly.
If you come to Australia as an overseas student, the Australian government says you must take out Overseas Student Health Cover (OSHC) unless you have an exemption.
The idea behind Overseas Student Health Cover is to shift the cost of healthcare from the government to overseas students. It also ensures that overseas students can get affordable and high-quality healthcare while living and studying in Australia.
Overseas Student Health Cover (OSHC) is a requirement of your student visa. If you do not maintain it, your visa will be cancelled.
You need Overseas Student Health Cover (OSHC) for the entire time you are in Australia.
The following private health insurers offer Overseas Student Health Cover (OSHC):
Generally, you can buy Overseas Student Health Cover (OSHC) through:
Yes. Nearly all overseas students have to take out Overseas Student Health Cover (OSHC).
You need Overseas Student Health Cover if you hold a 500 Student Visa.
This is the case even if you are from a country that has a Reciprocal Health Care Agreement with Australia:
While the Reciprocal Health Care Agreements give you access to public hospital care (for public patients, Medicare benefits and the Pharmaceutical Benefits Scheme (PBS)), they do not give you sufficient cover for holding a student visa.
There are only 3 exceptions:
In these 3 cases, you do not need Overseas Student Health Cover (OSHC).
If you apply to transfer to a 485 Graduate Visa, you need to change from Overseas Student Health Cover (OSHC) to Overseas Visitors Health Cover (OVHC).
There are 4 types of Overseas Student Health Cover (OSHC):
Basically, Overseas Student Health Cover (OSHC) covers you in the same way an Australian citizen is covered under Medicare.
It must cover you for:
Overseas Student Health Cover (OHSC) does not cover you for Extras Cover treatments such as:
If you want cover for these treatments, you need to take out Extras Overseas Student Health Cover.
You can also take out additional cover to supplement Overseas Student Health Cover, such as international travel insurance.
You must buy Overseas Student Health Cover (OSHC) before you arrive in Australia and it must match the visa period. If you extend your visa while in Australia, you must purchase additional insurance.
You need to show evidence of having taken out Overseas Student Health Cover (OSHC) when you apply for your student visa.
You cannot enter Australia until your Overseas Student Health Cover (OSHC) has begun.
If you seek medical or hospital treatment while studying in Australia, you should contact your insurer before agreeing to treatment to check whether:
If you seek medical or hospital treatment, you will typically be given a bill. You have the choice whether to:
The process for submitting a claim to an insurer depends on the insurer. We recommend you check with your insurer for details of its process.
The cost of your Overseas Student Health Cover (OSHC) depends on:
Yes. You have to serve waiting periods for health services under Overseas Student Health Cover policies.
Usually, the waiting periods are:
You do not have to serve a waiting period for emergencies, even if it is for a pre-existing condition.
Some hospitals and doctors charge out-of-pocket expenses.
In some cases, this is not covered by Overseas Student Health Cover.
Before agreeing to be treated, check with your insurer whether it covers the entire cost.
No. You cannot claim the Private Health Insurance Rebate for Overseas Student Health Cover (OSHC).
Overseas Student Health Cover (OSHC) varies between insurers.
Always pay close attention to what is and is not covered under a particular policy.
Some insurers may also offer additional cover, including higher benefits for specific health services or Extras Cover.
We suggest you shop around.
Yes. You can change your insurer if you choose to do so.
You need to make sure your cover does not lapse at any time.
If you have already served a waiting period with one insurer, it will count towards waiting periods with the new insurer.
If you have a problem with your Overseas Student Health Cover (OSHC), take these steps:
Step 1:
Contact your insurer and try to resolve the problem with your insurer directly.
Step 2:
If your insurer is unable to resolve your problem, contact the Commonwealth Ombudsman
The best way to compare Overseas Student Health Cover (OSHC) is to go to the insurer websites: